Contact Us

We are happy to help with questions about buying, selling, verification, or anything else about the platform.

Registered users: the fastest way to reach a supplier is the in-platform messaging on any product or quote. For platform support, use the contact details below.

Email: support@alaalf.hibeex.com We aim to respond within two business days (Sunday–Thursday).

Suppliers interested in joining Al-Aalaf: create a supplier account from the sign-in page and submit your verification documents — our team will review your application and get back to you.